To resolve issues with a Brother shipping tape not connecting to your computer, follow these steps to ensure a smooth setup and connection. First, verify that all physical connections are secure, including the USB or network cable linking the printer to your computer. Ensure the printer is powered on and properly plugged in. Next, check if the printer is recognized by your computer by navigating to the 'Devices and Printers' section in the Control Panel. If the receipt printer is not listed, you may need to reinstall the printer drivers. Visit the Brother website to download and install the latest drivers for your specific printer model. Additionally, ensure that your computer's operating system is up to date, as outdated software can sometimes cause connectivity issues. If you are using a wireless connection, confirm that the printer is connected to the correct Wi-Fi network and that there are no network issues. Restarting both your printer and computer can also help reset the connection. If these steps do not resolve the issue, consult the printer's manual or contact Brother customer support for further assistance. By following these troubleshooting steps, you should be able to restore the connection between your Brother receipt printer and your computer.