Hello, For travelers using the airline, tickets and customer service are offered via the Biman Bangladesh Sales Office in Dubai. It helps with bookings, changing flights, and questions about luggage. In general, staff is helpful when it comes to giving information on flight policies and timetables. Travelers who need help with refunds or special service requests can stop by the office. For expatriates from Bangladesh as well as other tourists visiting the UAE, it is a handy location.
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